StockBox

    Privacy Policy

    This privacy policy explains how we, StockBox Media collect and use any personal information about you.

    Personal Data

    You can complete our 'Contact us' form on our website to make an enquiry about the services we offer. This information, which is supplied voluntarily by you will include – name, email, subject and any comment you choose to add. Before submitting, you will be asked for your consent to acceptance of this policy.

    Should you contact us by other methods such as email, phone or letter, we will also obtain the same information about you. We will save the information you provide to us on a database in order to comply with your request.

    Our Commitment

    StockBox Media are fully committed to handling personal information in accordance with data protection legislation and best data protection practices. This means that your personal information will be:

    • Processed lawfully, fairly, and in a transparent manner.
    • Collected for specified, explicit and legitimate purposes.
    • Only collected so far as required for our lawful purposes.
    • As accurate and up to date as possible.
    • Retained for a reasonable period of time, in accordance with retention policies.
    • Processed in a manner which ensures an appropriate level of security.

    How Information About You Will Be Used

    Personal information that you supply to us may be used in a number of ways, for example:

    • To process and respond to requests and enquiries received from you;
    • To provide information about our services;
    • To provide the services requested by you;
    • To contact you about the services requested by you;
    • To monitor client satisfaction;
    • To keep our records up to date;
    • To provide ongoing support;
    • To contact you by email for communication purposes;

    We shall under no circumstances sell or provide information about our customers to a third party for any purposes without express permission of the individual. We also reserve the right to disclose any of the information you provide to us where required to do so by law, or to comply with a regulatory obligation, or to assist in any investigation into alleged illegal or criminal conduct.

    Personal Data Access

    You have the right to request a copy of the information that we hold about you, in return for a small fee. Please email or write to us at the address below. You may ask us to correct or remove information that you think is inaccurate. Further information can be obtained on personal data and the law at www.ico.org.uk

    Marketing & Social Media

    StockBox Media will not contact you directly for marketing or social media purposes.

    Cookies

    Cookies are used to improve the user experience and to help us understand how visitors use the website. This data is anonymised and does not allow us to identify a specific individual. You can set your browser to refuse cookies but some parts of the site might not work as intended. For further information, visit www.allaboutcookies.org

    Data Security

    We aim to maintain all personal records accurately and securely to a reasonable standard with regular back-up of our IT system.

    Data Retention

    We will retain your information for as long as your query is active or as needed to provide you with the services requested. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We will contact you annually to ensure your data held is correct and provide you with an option to opt-out of our services. Upon request, we will delete your information as quickly as possible.

    How to Contact Us

    Please contact us if you have any questions about our privacy policy or information we hold about you.

    By email: Info@Stockmedia.com

    Or write to us at:

    StockBox Media
    Abbey House
    282 Farnborough Road
    Farnborough
    Hampshire
    GU14 7NA

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